PremNET Group
Custom AI development

We build the AI tool your business actually needs.

Chatbots that know your business. Dashboards that know your data. Built to order, shipped in weeks, and supported after launch.

The problem

Generic AI doesn't know anything about your business.

Off-the-shelf tools can write you an email. They can't tell a customer whether the part is in stock, pull last month's numbers out of the system you actually run, or follow the rule your team has enforced by memory for nine years.

The gap isn't the AI. It's everything around it — your data, your rules, your systems, and someone willing to connect all three. That's the work we do.

What we build

Chatbots that know your business

Trained on your products, policies, pricing, and documents — answering customers and staff with your answers, not the internet's. On your site, in your tools, or behind your login.

Dashboards that know your data

Your operating numbers pulled from the systems you already run, in one place, updated on their own. With the same plain-English querying that powers PremNET Analytics, if you want it.

Integrations

Two systems that were never designed to talk, made to talk — reliably, with error handling, and without a person copying between them.

Automations

The recurring manual process — the weekly report, the intake triage, the reconciliation — done on schedule and logged, so you can check it did.

How it works

Prototype first, opinions later.

You'll be looking at a working version of your tool before you've spent a month in requirements meetings.

Step 01

Discovery call

What the tool needs to do, who will use it, what systems it has to reach, and what "working" means to you.

Step 02

Prototype in days

A real, clickable version against real data — the fastest way to find out what you actually wanted.

Step 03

Iterate

You use it, we adjust it. Short cycles, visible progress, no six-week silences.

Step 04

Deploy and support

Into production, with monitoring, and a person to call when something needs changing.

Reference build

Team E‑Z Auto

An AI sales assistant and lead CRM, designed, built, and shipped by PremNET for a used-car dealership in Fayetteville, North Carolina.

Published with the permission of Chris Martin, CEO, Team E‑Z Auto.

The same rules we hold our analytics platform to apply here: the assistant never invents a vehicle or a price, never promises an approval, and never collects sensitive information in chat — social security numbers and dates of birth exist only inside an encrypted application flow, and staff see no more than the last four digits.

The challenge

Leads arriving through several website contact pages, with no single place to see, work, or follow up on them — and a sales team spending its day on questions the website could have answered.

What we built
  • →An AI sales assistant on the dealership's site that does real work, not chat: it searches live inventory, pre‑qualifies financing in two or three minutes with no credit impact, texts a secure credit-application link, and books actual test-drive slots — checking conflicts, confirming by text, and landing on the staff's Outlook calendars.
  • →A lead CRM — every lead in one view, scored so the hottest surface first, credit applications attached. Staff call and text from inside the app, and request Google, Facebook, or Yelp reviews in one click.
  • →Automations that run the follow-up — a "Today's Priorities" email each morning (overdue follow-ups, new leads, applications to review), day-before test-drive reminders by text, a nudge for started-but-unfinished applications, and an evening activity summary for the owner.
  • →Inventory that keeps itself current — the site is re-read every six hours, prices are tracked over time, and vehicles that sell are retired automatically, so the assistant never offers a car that's gone.

Runs end to end on Microsoft Azure, with passkey sign-in for staff and the credit flow built around federal lending and privacy rules — FCRA, GLBA, ECOA, and the FTC Safeguards Rule.

1,472

Leads captured since launch

Every one of them scored, worked, and followed up from the same dashboard. Measured by the platform itself; published with Team E‑Z Auto's permission.

Tell us what you need.

Describe the problem in your own words. If it isn't something we should build, we'll say so.