AI analytics for ophthalmology practices.

Two things: an active Nextech data warehouse subscription and SFTP credentials for it. That's the connection. We don't need access to your Nextech application, and nothing about your clinical workflow changes.

Once credentials are in place, we stand up your subdomain and isolated database, load your history, and tune the AI to your codes, providers, and vocabulary. We'll give you a specific timeline on the demo call rather than a marketing number here.

No. PremNET Analytics reads from your data warehouse. It links out to Nextech so you can open a chart in context, but it does not modify your practice management data.

Not today — the product supports Nextech, and we'd rather say so than overpromise. Additional practice management systems are on the roadmap, and knowing which ones people are asking for shapes that roadmap. Talk to us.

No. PremNET Group is an independent company — we are not affiliated with, endorsed by, or certified by Nextech Systems, LLC, and references to Nextech on this site describe compatibility only. PremNET Analytics reads from the data warehouse subscription your practice licenses directly from Nextech, and the data it reads is your practice's own.

Only the roles you grant it to. Access is role-based — admin, analyst, billing, front desk, provider, clinical — and financial data is invisible to non-financial roles. Business financials from QuickBooks are restricted further, to owner and executive roles. Every query is audit-logged.

Don't trust it — check it. Every answer opens to the rows underneath it, so you can see exactly which encounters, claims, or patients produced the number. That's the point of the drill-down, and it's the first thing we'll show you on a demo.

Nextech's reporting answers the questions someone anticipated when the report was written. PremNET answers the question you have right now, in the words you'd use to ask a colleague, and hands you the patient list behind the answer. The practical difference is what happens next: a built-in report ends at a number, and a PremNET answer ends at a worklist with phone numbers that a staff member can start calling.

We read from your Nextech data warehouse. We don't replace your practice management system and we don't change how your clinic runs.

It's an add-on from Nextech that delivers a copy of your practice's billing and scheduling data to a database you can query, rather than only viewing it inside the application. It's licensed separately from your core Nextech subscription, so some practices have it and don't use it, and some don't have it yet.

If you're not sure, your Nextech account representative can tell you in one email. If you don't have it, you'll need it — it's the connection PremNET Analytics reads from.

No. There is no report builder to learn, no SQL, and no ticket to IT. The people who get the most out of it are administrators and practice managers who know which questions matter — not people who know how to write a query.

Only if you allow it. Surgeons see their own production by default, the front desk sees the worklists they call from, administrators see the practice, and financial data stays with the roles you grant it to. It's set once and enforced everywhere, and every query is audit-logged.

Because you tell it. Your providers, locations, procedure codes, appointment types, and costs are editable in the app and feed the model immediately, and you can add your own definitions in plain English — "a combo case means cataract + MIGS in the same eye." After that, "premium IOL conversion" means the same thing to the model as it does in your hallway.

No. Your data lives in your own isolated database, protected health information is masked at the database layer, the platform runs on Microsoft Azure under a Business Associate Agreement, and the AI provider is covered by a BAA with abuse-monitoring retention disabled. We're happy to walk your security officer through the architecture on a technical call.

Then you'll see it, because every answer opens to the rows that produced it. That's the design: you are never asked to trust a number you can't audit. If an answer is wrong it's almost always because the question was ambiguous or a practice-specific term wasn't defined yet — both of which you fix in the app, and the next answer respects the correction.

We also reconcile to your practice management system on a defined set of totals during onboarding, so you start from agreement rather than hoping for it.

Your Nextech data warehouse delivers on a schedule set by your contract with Nextech, and we load on that cadence. So PremNET is as current as your warehouse delivery — not live to the second, which matters for a few operational questions and for almost none of the financial ones. We'll confirm the specific timing for your practice during onboarding.

It's your data. On termination we transfer it to you in a standard format and delete our copy, and both of those are written into the agreement rather than left to good intentions. Ask us to show you that clause before you sign — it's a reasonable thing to want in writing.

Multiple locations within one practice, yes — location is a dimension you can filter and compare on throughout. Genuinely separate legal entities are separate tenants with separate databases, which is a deliberate consequence of the isolation model. If you're a group with shared ownership across entities, tell us the structure on the call and we'll explain how it maps.

No, and it isn't trying to. PremNET reports on what your billing operation produces — denials, aging, net collection rate, the claims behind each — which makes it a way to hold that operation to account, whether it's in-house or outsourced. Several practices use it precisely to have a better-informed conversation with their RCM vendor.

Most often the administrator or practice manager, with the owner or managing physician looking at the executive view and the front desk working the call lists. It needs one person who cares whether the numbers get acted on. Practices where nobody owns it get the same result they'd get from any analytics tool, which is a login nobody uses.

Pricing depends on practice size and what you connect, so we quote it on a call rather than publishing a number that wouldn't apply to you.